In today’s competitive airline industry, onboard retail plays a crucial role in enhancing passenger experience and generating ancillary revenue. However, airlines face various challenges, from ensuring product availability to navigating compliance requirements and optimizing retail programs. At Retail inMotion, we offer tailored solutions to address these concerns effectively and to help airlines maximize their onboard retail potential.

By taking the guesswork out of category management, we are able to consult our customers in selecting a range of high quality products that match their brand identity and meet their passengers’ tastes. Our team has the know-how to select the retail food, beverages, and boutique items that passengers will want to buy.

Ensuring Timely Product Availability

One of the primary concerns for airlines is to ensure the availability of all necessary products precisely when required for their flights. This concern extends beyond mere stock management to encompass the seamless coordination of inventory to prevent flight disruptions.

Retail inMotion addresses this challenge through comprehensive supply chain management. Our expert team uses proprietary software and logistical expertise to manage stocks and inventories effectively. By optimizing the supply chain process, we ensure that our clients have the right products on board precisely when they are needed, minimizing the risk of flight disruptions and maximizing passenger satisfaction.

Enhancing Onboard Retail Programs

Airlines are constantly seeking ways to enhance their onboard retail programs to better align with their brand identity, strategic direction, and revenue goals. This involves curating a compelling product selection, optimizing sales strategies, and maximizing ancillary revenue opportunities. Retail inMotion collaborates closely with clients to optimize their onboard retail programs. By using trend analytics, consumer insights, and our extensive experience, we custom design onboard retail offerings that passengers desire.

By working with distributors and through direct sourcing, we get on board exactly what is needed. Additionally, our portfolio of exclusive agreements gives access to premier products that can’t be found anywhere else, including ambient, frozen, and fresh onboard meals, drinks, retail products, and duty-free items. Our dedicated Account Managers leverage their expertise and industry insights to develop customized solutions that drive sales and passenger satisfaction. By aligning with our clients’ objectives, we help them find ways to improve onboard sales.

Compliance Management Challenges

Navigating legal requirements, particularly compliance in Europe and beyond, poses a significant challenge for airlines. This encompasses various aspects, including stock tracking, sales documentation, storage regulations, and transportation logistics.

Retail inMotion offers a solution to these compliance challenges through our innovative Vector system. This proprietary software suite tracks all relevant aspects of the supply chain, from stock movements to sales data, ensuring comprehensive compliance management.

Additionally, Vector, our proprietary IT software suite, tracks all appropriate information needed to make your onboard retail program a success. With our Point of Sale solution, we collect relevant data about what is sold on board to manage our customers’ commission schemes. With Vector, our clients can navigate regulatory complexities confidently, knowing that their operations adhere to legal requirements.

Navigating Tax and Regulatory Complexities

The complexities of country-specific tax laws, customs regulations, and VAT requirements pose additional challenges for airlines operating in international markets. Ensuring compliance with these regulations while managing onboard purchases can be daunting. Retail inMotion’s dedicated finance department specializes in navigating these tax and regulatory complexities.

By staying up to date with evolving regulations and leveraging our expertise in international markets, we ensure that our clients’ onboard purchases comply with all applicable laws and regulations. This includes managing customs processes, handling VAT requirements, and addressing any tax-related concerns, allowing our clients to focus on their core operations with confidence.

Retail inMotion offers comprehensive solutions to elevate onboard retail experiences for airlines. From ensuring timely product availability to navigating compliance requirements, optimizing retail programs, and managing tax complexities, we empower airlines to unlock their onboard retail potential. Partner with us to transform your onboard retail program and delight passengers on every journey.

Contact us today to learn more about how Retail inMotion can elevate your onboard retail experience and drive ancillary revenue for your airline.