Neu-Isenburg, Germany/São Paulo, Brazil — LATAM Airlines has just awarded its domestic catering business in Brazil to LSG Sky Chefs. This means that the catering company was not only able to retain its existing business with the carrier in São Paulo (GRU) and Fortaleza (FOR) for another three years, but that it expanded the partnership by acquiring LATAM’s additional operations in São Paulo (CGH), as well as both of its stations in Rio de Janeiro (GIG and SDU). In total, this represents an average of 140 daily flights catered for 2021, with additional slots planned for 2022.
Both CGH and SDU will be operated using strategically situated jump-off stations (operational bases focused on last-mile logistics and selected packing activities only) that will be replenished remotely by LSG Sky Chefs’ principal production units. This represents a true milestone for the company in amplifying its footprint in Brazil, particularly in CGH where it currently does not have a presence.
“Our entire team is very excited that LATAM has awarded us with all five stations, especially during these uncertain times,” said Sheila Taboada, LSG Sky Chefs’ Key Account Manager for LATAM. “Having solidified our relationship with LATAM over recent years and proven our flexibility, service consistency and sustainable approach in the most challenging of circumstances, combined with a competitive proposal, set us apart from the competition.” The preparations for the launch of the classic airline-catering activities at the new stations (CGH, GIG and SDU) have already begun, but an official start date has not been determined yet.
“We at LATAM are very satisfied with the service and quality dependability we get from LSG Sky Chefs, and we are happy that we have been able to extend and expand our partnership in Brazil,” said Juan Ordoñez, VP, On Board Service at LATAM Airlines. “We look forward to continue working with them in enhancing the travel experience for our guests onboard.”
LATAM, recognized as the best performing airline in terms of sustainability in Latin America, is one of the LSG Group’s main customers in the region. Its presence comprises five domestic markets in Latin America, including Brazil, Chile, Colombia, Ecuador and Peru, along with international operations within the region with flights to Europe, the United States and the Caribbean.